The growth of an event technology company could be compared to carrying LEGO boxes from one venue to another. We constantly need more skilled builders and boxes full of duplicates of the same LEGO bricks to build the dinosaurs, vehicles, works of art and so on that our customers want. After a while, however, we discover that a large part of our wishes could be fulfilled by moving a pre-built dinosaur from one place to another. You don’t have to spread all your LEGOs on the floor of the venue and start building the same artwork that was just dismantled yesterday. A recurring pattern of implementation has been identified, which needs to be addressed by standardising equipment and operating models.
Hybrid event on rollers
Scene Arts’ standardization process started with hybrid event sets on rollers, which are quick and easy for our technicians to assemble, operate and disassemble. With less time spent assembling the technology and designing the various connections, more time is available for more important things.
Choosing the Hybdride event set as the first standardisation target was an obvious choice. Typically, we are implementing an event that involves remote speakers, wireless headset microphones, live streaming, operating the venue’s own technology, and operating presentation materials with reference monitors and clickers. We decided to build a package that could be rolled out to the venue when any one of the previous needs was met.
Scene Arts Academy is our internal training programme
Inextricably linked to furniture standardisation is a training programme, which we named the Scene Arts Academy. The internal training programme will have as its first course set the driving instructions for the new hybrid event sets. The multipart course will separately cover sound, visuals and composition, streaming and video technology, and customer service. After completing the course, our technicians are validated to deliver new hybrid event sets to events all over Finland.
Scene Arts Academy grows with the new operating models brought by standardisation, course by course.
The benefits of standardisation from the customer’s perspective
Above all, standardisation frees up our technicians’ time to focus more on the principles that guide our operations: more time for polite client encounters and more time to consider aesthetic details such as the placement of lights and cameras. In addition, the reliability of the equipment will increase. Other benefits include:
- Uniformity of quality nationwide
- Shorter construction and dismantling times
- Increased deliverability
- Shorter installation times and shorter construction time
- Increased employee satisfaction and morale
- Cleaner workplaces